Likusasa operates an Integrated Management System in accordance with ISO 9001:2000 for Quality Management, OHSAS 18001:1999 for Heath & Safety Management and ISO 14001:2004 for Environmental Management.

These management systems together with Client requirements form the basis for our Quality Project Plan (QPP)

The management of Likusasa recognizes the requirements for Quality Assurance in the areas in which they operate and have therefore committed themselves to the establishment of an effective Quality Management System. The aim of the Quality Management System is to ensure that all contractual and specification requirements are met for the projects executed by Likusasa and to achieve a reliable and cost effective System of Management for all the company’s activities. The Quality Management System addresses all of its Quality Management Systems’ requirements identified in International Standard ISO 9001:2000. The projects executed by Likusasa include; Procurement, Construction, Installation, Testing, Commissioning and Servicing.

The Board of Directors has defined quality objectives for the company, which is reviewed periodically to continually improve the effectiveness of the Quality Management System and the goals of Likusasa.

To assist in achieving these aims, the Board of Directors has appointed a Quality Assurance Manager, who is responsible for the introduction and implementation of the Quality Management System throughout the company. The Quality Assurance Manager has a direct reporting link to the Board of Directors on all Quality matters.

The Quality Assurance Strategy laid down in the Company Quality Manual has the full support of the Likusasa Management committee. Furthermore, the Management committee recognizes that Quality is the responsibility of each employee and they must therefore accept as a condition of employment that they will, as directed, comply with the Quality Management Systems and Procedures, as defined in the Company Quality Documentation.

The Likusasa Management committee recognises the responsibilities placed on it by the relevant environmental legislation and regulations on the nature, scale and environmental impacts of its activities, products and services.

Likusasa Management committee will take all reasonable steps to ensure that it complies with legislation and other statutory requirements. Likusasa Management committee recognises that statutory obligations and regulations are accepted as minimum requirements only.

Likusasa, in order to meet its environmental objectives, will provide sufficient resources of time, personnel and finance. It is also the policy of the company to provide information, training and supervision to its work force in pursuance of these objectives and to do everything reasonably practicable to ensure its subcontractors provide similar resources and arrangements.

It is the duty of all personnel (including those of suppliers and subcontractors) to take all reasonable precautions to improve our environmental performance by preventing pollution, reducing waste, minimising hazardous waste, and recycling waste as much as possible.

Our legal and moral responsibilities to the environment dictate that we all must know and comply with the environmental regulations and the impact of our operations on the environment.

In order that this policy can be complied with, the contents of this policy shall be made available to all Likusasa employees, subcontractors and self-employed personnel and other interested parties.

It is Likusasa policy to provide and maintain a safe and healthy work environment at all times. The Goal of Likusasa Management committee is to prevent occupational accidents, injuries, illnesses, environmental issues and this will be achieved by management, who shall place accident prevention and the protection of the health and safety of every employee, above any other consideration of job operation or administration. The ultimate goal of Likusasa at every level of our organization shall be to ensure at all times, throughout every phase of job operation, the safety and health of our own employees, the Owners’/Customers’ employees, the employees of every sub-contractor.

Likusasa recognizes that the responsibility for employee safety and health requires constant and continuing efforts of a partnership of company management, its employees, sub-contractors and their employees, the Customers/Owner and their employees.

Likusasa accepts its responsibility to lead in the promotion and practice of its health and safety program.

Likusasa shall comply strictly with all legal and regulatory requirements implemented in each country and generally accepted work practices and procedures for the protection and promotion of the safety and health of its employees and others, who may be affected by the group’s activities, and shall strictly adhere to all site Health & Safety standards and job work rules and practices. Employees at all levels shall work conscientiously and diligently to execute the Health & Safety policy of maintaining the highest standards of occupational health and safety to prevent human suffering and losses, which result from unsafe practices.

Likusasa shall promote and enforce the development, dissemination, implementation, effectiveness and continual improvement of its Health & Safety program. This policy shall be made available to other interested parties. Likusasa shall pursue rigorous and frequent audits, to ensure that each partner in the shared responsibilities attains the group’s goal to prevent human suffering, and to limit losses by exemplary leadership in the prevention of accidents, injuries and illness. This policy shall be periodically reviewed for adequateness and suitability.

Likusasa Health & Safety Policy emphasizes that every employee and official of the company is unreservedly committed to achieving our ultimate Health & Safety target, which is ZERO ACCIDENTS and ZERO INCIDENTS

Likusasa Management committee recognises the need to ensure all projects are executed in a safe and professional manner.

To ensure no risks are brought to the project by means of drugs and/or alcohol usage/abuse,

Likusasa shall:

• Ensure all employees, including subcontractor’s employees commencing work on a project site are subjected to Drug and Alcohol Testing where required,
• Ensure no employee, either of Likusasa or of subcontractors shall enter a site while under the influence of drugs and/or alcohol,
• Ensure the Project Management Team, Construction Team, and employees are aware of the Likusasa Drug and Alcohol Policy Statement,
• Ensure all employees are aware of their rights to confidentially and right of appeal in relation to drugs and alcohol usage/abuse,
• Ensure Random Screening for drugs and alcohol is performed as required.

The Likusasa Management committee defines the company as an ethical entity, capable of supplying services of the highest standards, to ensure the total satisfaction of our Customers, company personnel, shareholders, suppliers and society in general.

Customer Satisfaction

This is assured through our ability to provide consistent high quality services across a broad range of disciplines because of:

• The strength and quality of our employees,
• A team of dedicated and motivated managers representing all aspects of our business,
• A policy of investing time and effort into the development of our people, by supporting our employees’ through constant appraisal, coaching, training and by encouraging personal initiative.

Satisfaction of our Personnel

This is assured through:

• Providing modern and adequate working facilities,
• Providing professional training opportunities,
• Satisfying their social service needs,
• Promoting effective communication,
• Resolving problems that may arise,
• Motivating everyone to achieve quality internally and externally,
• Allocating resources to best opportunities,
• Rewarding achievements and good performance,
• Providing a safe and healthy environment for employees to work in,
• Setting objectives in line with the Vision and Goals of the Group.

Our Mission ahead is that we will:

• Promote a culture of trust, mutual respect, open communication and transparency of action,
• Instill a spirit of teamwork and harmony within Likusasa,
• Exercise integrity in dealing with our Employees, Customers, Consultants, and Alliance Partners,
• Ensure all our employees’ are working towards the Vision and Goals’ of Likusasa,
• Ensure all Managers see themselves as serving leaders,
• Continuously strive to maintain and improve the high standard of values and quality of service for which Likusasa is recognized.

The Likusasa Management committee recognize the importance of the community in which it operates and the importance of building strong relationships within the community. Through active participation, Likusasa will provide tangible benefits to these communities.

Likusasa shall in supporting the community:

• Communicate this policy to all employees,
• Listen to community needs and expectations and seek feedback,
• Recognise that each community is unique,
• Continually improve our relationships with the communities,
• Become an active member of the community through involvement in charitable, social, recreational, well being, and cultural initiatives,
• Set measurable targets,
• Periodically review and revise this policy to maintain its relevance

Likusasa recognizes that, from time to time, issues arise within the business, which occasionally results in industrial disputes.

Through effective communication and consultation with Employee Representatives or as appropriate Trade Unions, Likusasa aims to bring about the satisfactory and speedy resolution of such issues.

Effective consultation will ensure that the views, opinions, suggestions and recommendations of all parties are considered openly and constructively.